/* ============================================================
   BALLARD'S MOVING CO. — Main Stylesheet
   ============================================================ */

/* ── UTILITIES ── */
.visually-hidden {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0,0,0,0);
  white-space: nowrap;
  border: 0;
}

/* ── FONTS ── */
@font-face {
  font-family: 'Inter';
  src: url('../fonts/inter.woff2') format('woff2');
  font-weight: 100 900;
  font-style: normal;
  font-display: swap;
  unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+0304, U+0308, U+0329, U+2000-206F, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD;
}

@font-face {
  font-family: 'Oswald';
  src: url('../fonts/oswald-bold.woff2') format('woff2');
  font-weight: 700;
  font-style: normal;
  font-display: swap;
}

/* ── TOKENS ── */
:root {
  --blue:       #2c5f8e;
  --blue-dark:  #1e4269;
  --gold:       #E8A820;
  --gold-dark:  #c8901a;
  --near-black: #232432;
  --white:      #ffffff;
  --slate:      #435164;
  --muted:      #6b7a8d;
  --light-gray: #f5f7fa;
  --border:     #e4e7ec;

  --sans: 'Inter', 'Segoe UI', system-ui, sans-serif;

  --radius-sm: 4px;
  --radius:    6px;
  --radius-lg: 10px;

  --shadow-sm: 0 2px 8px rgba(0,0,0,.08);
  --shadow:    0 4px 20px rgba(0,0,0,.12);

  --transition: 180ms ease;
}

/* ── SKIP LINK ── */
.skip-link {
  position: absolute;
  top: -100%;
  left: 16px;
  background: var(--gold);
  color: var(--white);
  font-weight: 600;
  font-size: 0.875rem;
  padding: 8px 16px;
  border-radius: 0 0 var(--radius) var(--radius);
  z-index: 200;
  text-decoration: none;
  transition: top 0.15s;
}
.skip-link:focus { top: 0; }

/* ── RESET ── */
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

html { font-size: 16px; scroll-behavior: smooth; }

body {
  font-family: var(--sans);
  font-size: 1rem;
  line-height: 1.6;
  color: var(--slate);
  background: var(--white);
}

img { max-width: 100%; display: block; }
a { color: var(--blue); text-decoration: none; }
a:hover { color: var(--blue-dark); }

/* ── BUTTONS ── */
.btn {
  display: inline-block;
  font-family: var(--sans);
  font-weight: 600;
  font-size: 0.875rem;
  letter-spacing: .06em;
  text-transform: uppercase;
  padding: 11px 22px;
  border-radius: var(--radius-sm);
  border: none;
  cursor: pointer;
  transition: background var(--transition), transform var(--transition);
  text-decoration: none;
}

.btn:focus-visible { outline: 3px solid var(--gold); outline-offset: 3px; }

.btn-gold {
  background: var(--gold);
  color: var(--white);
}
.btn-gold:hover {
  background: var(--gold-dark);
  color: var(--white);
  transform: translateY(-1px);
}

.btn-outline {
  background: transparent;
  color: var(--blue);
  border: 2px solid var(--blue);
}
.btn-outline:hover {
  background: var(--blue);
  color: var(--white);
}

/* ============================================================
   HERO
   ============================================================ */
.hero {
  position: relative;
  width: 100%;
  height: 630px;
  overflow: hidden;
  display: flex;
  align-items: center;
  margin-top: 5px;
}

.hero-img {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: center calc(60% - 20px);
}

.hero-overlay {
  position: absolute;
  inset: 0;
  background: linear-gradient(
    to right,
    rgba(20, 22, 34, 0.68) 0%,
    rgba(20, 22, 34, 0.45) 45%,
    rgba(20, 22, 34, 0.08) 75%,
    rgba(20, 22, 34, 0.0) 100%
  );
}

.hero-content {
  position: relative;
  z-index: 2;
  margin-left: 12%;
  max-width: 680px;
}

.hero-h1 {
  font-size: 0.72rem;
  font-weight: 600;
  letter-spacing: .18em;
  text-transform: uppercase;
  color: var(--gold);
  margin-bottom: 0.4rem;
}

.hero-eyebrow {
  font-size: 0.72rem;
  font-weight: 600;
  letter-spacing: .2em;
  text-transform: uppercase;
  color: var(--gold);
  margin-bottom: 16px;
  white-space: nowrap;
}

.hero-headline {
  font-family: var(--sans);
  font-size: 2.8rem;
  font-weight: 700;
  color: var(--white);
  line-height: 1.15;
  white-space: nowrap;
  margin-bottom: 16px;
}

.hero-headline em {
  font-style: normal;
  color: var(--gold);
}

.hero-sub {
  font-size: 1rem;
  color: rgba(255,255,255,.8);
  max-width: 570px;
  line-height: 1.65;
  margin-bottom: 32px;
}

.hero-actions {
  display: flex;
  align-items: center;
  gap: 20px;
  flex-wrap: wrap;
  margin-bottom: 24px;
}

.hero-phone {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-family: var(--sans);
  font-size: 0.875rem;
  font-weight: 600;
  letter-spacing: .06em;
  text-transform: uppercase;
  padding: 11px 22px;
  border-radius: var(--radius-sm);
  border: 2px solid rgba(255,255,255,0.5);
  background: rgba(255,255,255,0.22);
  color: var(--white);
  text-decoration: none;
  transition: background var(--transition), border-color var(--transition);
}

.hero-phone:hover { color: var(--gold); background: rgba(0,0,0,0.25); border-color: var(--gold); }

.hero-badges {
  display: flex;
  gap: 20px;
  flex-wrap: wrap;
}

.hero-badge {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 0.875rem;
  font-weight: 600;
  color: rgba(255,255,255,.7);
}

.hero-badge::before {
  content: '✓';
  color: var(--gold);
  font-weight: 700;
}

@media (max-width: 768px) {
  .hero { height: 600px; align-items: flex-start; }
  .hero-img { object-position: calc(50% + 80px) 60%; }
  .hero-overlay { background: rgba(20, 22, 34, 0.72); }
  .hero-content { padding: 80px 24px 40px; margin-left: 0; }
  .hero-headline { white-space: normal; font-size: 2.2rem; }
  .hero-actions .btn-gold { align-self: flex-start; }
  .hero-phone { min-width: 188px; justify-content: center; }
}

/* Consistent top padding across all content sections on mobile, so
   each section's heading sits the same distance from its own top
   edge regardless of what precedes it. */
@media (max-width: 768px) {
  :is(.services-section, .how-section, .why-section, .testimonials-section,
      .areas-section, .faq-section, .sm-pillars-section, .sm-audiences-section,
      .city-services-section, .city-why-section, .city-intro-section,
      .city-neighborhoods-section, .city-cta-section, .cities-hub-section,
      .ppm-steps-section, .reviews-section) {
    padding-top: 32px;
  }
}

/* ============================================================
   NAV
   ============================================================ */
.site-nav {
  position: relative;
  z-index: 100;
  background: var(--white);
}

.nav-inner {
  max-width: 1300px;
  margin: 0 auto;
  padding: 0 24px;
  height: 110px;
  display: flex;
  align-items: center;
  gap: 32px;
}

/* Logo */
.nav-logo {
  display: flex;
  flex-direction: column;
  align-items: center;
  text-decoration: none;
  flex-shrink: 0;
  transform: translateY(-5px);
}

.nav-logo img {
  width: 170px;
  height: auto;
  margin-bottom: 2px;
}

.nav-logo-name {
  font-family: var(--sans);
  font-size: 1.5rem;
  font-weight: 700;
  color: var(--blue);
  letter-spacing: .12em;
  line-height: 1;
  text-transform: uppercase;
  margin-top: -5px;
  margin-bottom: 4px;
}

.nav-logo-tagline {
  display: flex;
  align-items: center;
  gap: 8px;
  width: 100%;
}

.nav-logo-line {
  flex: 1;
  height: 1px;
  background: var(--blue);
  opacity: .4;
}

.nav-logo-sub {
  font-size: 0.72rem;
  font-weight: 600;
  letter-spacing: .2em;
  text-transform: uppercase;
  color: var(--muted);
  white-space: nowrap;
  line-height: 1;
}

/* Links */
.nav-links {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  list-style: none;
  flex: 1;
}

.nav-links a,
.nav-links span {
  font-size: 1rem;
  font-weight: 500;
  color: var(--slate);
  padding: 6px 12px;
  border-radius: var(--radius-sm);
  transition: color var(--transition), background var(--transition);
  white-space: nowrap;
}

.nav-links a:hover {
  color: var(--blue);
  background: var(--light-gray);
}

.nav-links a.active {
  color: var(--blue);
  font-weight: 600;
}

/* Dropdown */
.nav-dropdown {
  position: relative;
}

.nav-dropdown > a,
.nav-dropdown > span {
  display: flex;
  align-items: center;
  gap: 4px;
  cursor: default;
}

.nav-chevron {
  transition: transform var(--transition);
  flex-shrink: 0;
}

.nav-dropdown.open > a .nav-chevron,
.nav-dropdown:hover > a .nav-chevron,
.nav-dropdown.open > span .nav-chevron,
.nav-dropdown:hover > span .nav-chevron {
  transform: rotate(180deg);
}

.nav-ddm {
  display: none;
  position: absolute;
  top: 100%;
  left: 0;
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  list-style: none;
  min-width: 200px;
  padding: 8px 0 6px;
  z-index: 200;
  columns: 2;
  column-gap: 0;
}

.nav-dropdown:hover .nav-ddm,
.nav-dropdown.open .nav-ddm {
  display: block;
}

.nav-ddm a {
  display: block;
  font-size: 0.93rem;
  font-weight: 400;
  color: var(--slate);
  padding: 7px 16px;
  white-space: nowrap;
  border-radius: 0;
  transition: color var(--transition), background var(--transition);
}

.nav-ddm a:hover {
  color: var(--blue);
  background: var(--light-gray);
}

/* CTA group */
.nav-cta {
  display: flex;
  align-items: center;
  gap: 16px;
  flex-shrink: 0;
}

.nav-phone {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 1rem;
  font-weight: 700;
  color: var(--slate);
  white-space: nowrap;
  text-decoration: none;
  transition: color var(--transition);
}

.nav-phone:hover { color: var(--blue); }

/* Hamburger */
.nav-hamburger {
  display: none;
  flex-direction: column;
  justify-content: center;
  gap: 5px;
  width: 36px;
  height: 36px;
  background: none;
  border: none;
  cursor: pointer;
  margin-left: auto;
  padding: 4px;
  border-radius: var(--radius-sm);
}

.nav-hamburger span {
  display: block;
  height: 2px;
  background: var(--slate);
  border-radius: 2px;
  transition: transform var(--transition), opacity var(--transition);
}

.nav-hamburger:focus-visible { outline: 3px solid var(--gold); outline-offset: 2px; }

/* Mobile drawer */
.nav-drawer {
  display: none;
  flex-direction: column;
  background: var(--white);
  border-top: 1px solid var(--border);
  padding: 16px 24px 24px;
  gap: 4px;
}

.nav-drawer a {
  font-size: 1rem;
  font-weight: 500;
  color: var(--slate);
  padding: 10px 12px;
  border-radius: var(--radius-sm);
  transition: color var(--transition), background var(--transition);
}

.nav-drawer a:hover { color: var(--blue); background: var(--light-gray); }

.nav-drawer .drawer-phone {
  font-size: 1rem;
  font-weight: 700;
  color: var(--blue);
  margin-top: 12px;
  padding: 10px 12px;
}

.nav-drawer .btn-gold {
  margin-top: 8px;
  text-align: center;
}

/* Open state */
.site-nav.open .nav-drawer { display: flex; }

.site-nav.open .nav-hamburger span:nth-child(1) { transform: translateY(7px) rotate(45deg); }
.site-nav.open .nav-hamburger span:nth-child(2) { opacity: 0; }
.site-nav.open .nav-hamburger span:nth-child(3) { transform: translateY(-7px) rotate(-45deg); }

/* ============================================================
   FOOTER
   ============================================================ */
/* ── 404 ── */
.error-404-section {
  min-height: calc(100vh - 80px);
  display: flex;
  align-items: center;
  justify-content: center;
  background: var(--bg);
  padding: 0 24px 80px;
}
.error-404-inner {
  text-align: center;
  max-width: 560px;
}
.error-404-logo {
  justify-content: center;
  margin-bottom: 40px;
  text-decoration: none;
}
.error-404-code {
  font-size: 7rem;
  font-weight: 800;
  line-height: 1;
  color: var(--gold);
  margin-bottom: 16px;
}
.error-404-headline {
  font-size: 2rem;
  font-weight: 700;
  color: var(--dark);
  line-height: 1.25;
  margin-bottom: 16px;
}
.error-404-sub {
  font-size: 1rem;
  color: var(--muted);
  margin-bottom: 40px;
  line-height: 1.6;
}
.error-404-actions {
  display: flex;
  gap: 12px;
  justify-content: center;
  flex-wrap: wrap;
  margin-bottom: 40px;
}
.btn-outline-dark {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0 28px;
  height: 48px;
  border-radius: var(--radius);
  font-size: 0.875rem;
  font-weight: 600;
  letter-spacing: .04em;
  text-transform: uppercase;
  border: 2px solid var(--dark);
  color: var(--dark);
  text-decoration: none;
  transition: background 200ms, color 200ms;
}
.btn-outline-dark:hover {
  background: var(--dark);
  color: #fff;
}
.error-404-links {
  display: flex;
  gap: 24px;
  justify-content: center;
  flex-wrap: wrap;
}
.error-404-links a {
  font-size: 0.875rem;
  color: var(--muted);
  text-decoration: none;
  border-bottom: 1px solid var(--border);
  padding-bottom: 2px;
  transition: color 200ms, border-color 200ms;
}
.error-404-links a:hover {
  color: var(--gold);
  border-color: var(--gold);
}

.site-footer {
  background: var(--near-black);
  color: rgba(255,255,255,.55);
  padding: 48px 5% 28px;
}

.footer-inner {
  max-width: 1400px;
  margin: 0 auto 2.5rem;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 2.5rem 2rem;
}

@media (min-width: 900px) {
  .footer-inner {
    grid-template-columns: 2fr 1fr 1fr 1fr;
    gap: 6rem;
  }
}

.footer-brand {
  grid-column: 1 / -1;
}

@media (min-width: 900px) {
  .footer-brand {
    grid-column: auto;
  }
}

/* ── Brand column ── */
.footer-brand { padding-right: 0; }

.footer-logo {
  display: flex;
  flex-direction: column;
  align-items: center;
  margin-bottom: 0.5rem;
  text-decoration: none;
  transition: opacity 200ms ease;
}

.footer-logo:hover,
.footer-logo:focus-visible {
  opacity: .8;
}

.footer-logo img {
  width: 150px;
  height: auto;
  filter: invert(1);
  mix-blend-mode: screen;
  opacity: .85;
  margin-bottom: 2px;
}

.footer-logo-name {
  font-family: var(--sans);
  font-size: 1.4rem;
  font-weight: 700;
  color: #B8B9BD;
  letter-spacing: .08em;
  text-transform: uppercase;
  margin-top: -3px;
  margin-bottom: 4px;
}

.footer-logo-tagline {
  display: flex;
  align-items: center;
  gap: 8px;
  width: 100%;
}

.footer-logo-line {
  flex: 1;
  height: 1px;
  background: rgba(255,255,255,.25);
}

.footer-logo-sub {
  font-size: 0.72rem;
  font-weight: 600;
  letter-spacing: .2em;
  text-transform: uppercase;
  color: rgba(255,255,255,.4);
  white-space: nowrap;
}

.footer-tagline {
  font-size: 0.93rem;
  line-height: 1.8;
  color: rgba(255,255,255,.55);
  margin-top: 20px;
  margin-bottom: 1.25rem;
}

.footer-contact {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
  margin-top: 50px;
  margin-bottom: 0;
}

.footer-contact li {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  font-size: 0.93rem;
  color: rgba(255,255,255,.55);
  line-height: 1.5;
}

.footer-contact li svg {
  flex-shrink: 0;
  opacity: .6;
}

.footer-contact a {
  color: rgba(255,255,255,.55);
  text-decoration: none;
  transition: color var(--transition);
}

.footer-contact a:hover { color: var(--white); }

.eml-obf {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  background: none;
  border: none;
  padding: 0;
  font: inherit;
  color: rgba(255,255,255,.55);
  cursor: pointer;
  transition: color var(--transition);
}

.eml-obf:hover,
.eml-obf:focus-visible { color: var(--white); }

.eml-obf .eml-copied {
  display: none;
  align-items: center;
  gap: 0.35rem;
  color: #39da8a;
  font-weight: 600;
  font-size: 0.85rem;
}

.eml-obf .eml-copied.is-visible {
  display: inline-flex;
}

.footer-contact li .eml-check-icon {
  flex-shrink: 0;
  opacity: 1;
  background: #39da8a;
  border-radius: 50%;
  padding: 2px;
  width: 14px;
  height: 14px;
}

.footer-social {
  display: flex;
  gap: 0.5rem;
  margin-top: calc(1.25rem + 25px);
}

.footer-social a {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 34px;
  height: 34px;
  border-radius: 8px;
  background: rgba(255,255,255,.08);
  color: rgba(255,255,255,.55);
  text-decoration: none;
  transition: background var(--transition), color var(--transition);
}

.footer-social a:hover {
  background: rgba(255,255,255,.16);
  color: var(--white);
}

.footer-qr {
  margin-top: 1.25rem;
}

.footer-qr img {
  display: block;
  opacity: .7;
  border-radius: 6px;
}

/* ── Link columns ── */
.footer-col-header {
  font-size: 0.72rem;
  font-weight: 600;
  letter-spacing: .08em;
  text-transform: uppercase;
  color: rgba(255,255,255,.55);
  margin-bottom: 1rem;
}

.footer-col ul {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
}

.footer-col a {
  font-size: 0.93rem;
  color: rgba(255,255,255,.55);
  text-decoration: none;
  transition: color var(--transition);
}

.footer-col a:hover { color: var(--white); }

/* ── Bottom bar ── */
.footer-bar {
  border-top: 1px solid rgba(255,255,255,.08);
  padding-top: 1.5rem;
  max-width: 1400px;
  margin: 0 auto;
  font-size: 0.93rem;
  color: rgba(255,255,255,.55);
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 1rem;
}

.footer-designer a {
  color: rgba(255,255,255,.55);
  text-decoration: none;
  transition: color var(--transition);
}

.footer-designer a:hover { color: var(--white); }

/* ── SCROLL TO TOP ── */
.scroll-top {
  position: fixed;
  bottom: 28px;
  right: 28px;
  width: 44px;
  height: 44px;
  border-radius: 50%;
  background: var(--gold);
  color: var(--white);
  border: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 4px 14px rgba(0,0,0,.25);
  opacity: 0;
  visibility: hidden;
  transform: translateY(8px);
  transition: opacity 220ms ease, visibility 220ms ease, transform 220ms ease, background 180ms ease;
  z-index: 500;
}

.scroll-top.visible {
  opacity: 1;
  visibility: visible;
  transform: translateY(0);
}

.scroll-top:hover { background: var(--gold-dark); }
.scroll-top:focus-visible { outline: 3px solid var(--gold); outline-offset: 3px; }

/* ── RESPONSIVE NAV ── */
@media (max-width: 900px) {
  .nav-links, .nav-cta { display: none; }
  .nav-hamburger { display: flex; }
}

/* ============================================================
   SHARED SECTION SCAFFOLDING
   ============================================================ */
.section-inner {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 32px;
}

.section-header {
  text-align: center;
  margin-bottom: 56px;
}

.section-eyebrow {
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: .18em;
  text-transform: uppercase;
  color: var(--gold);
  margin-bottom: 10px;
}

.section-header h2 {
  font-family: var(--sans);
  font-size: 1.25rem;
  font-weight: 600;
  color: var(--slate);
  line-height: 1.2;
  margin-bottom: 14px;
}

.section-intro {
  font-size: 1rem;
  color: var(--muted);
  max-width: 580px;
  margin: 0 auto;
  line-height: 1.7;
}

/* ============================================================
   TRUST STRIP
   ============================================================ */
.trust-strip {
  background: var(--white);
  border-bottom: 1px solid var(--border);
  border-top: 1px solid var(--border);
}

.trust-strip-inner {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 32px;
  display: flex;
  align-items: stretch;
  justify-content: space-between;
  flex-wrap: wrap;
}

.trust-item {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 22px 20px;
  flex: 1 1 auto;
  min-width: 160px;
  border-right: 1px solid var(--border);
}

.trust-item:last-child { border-right: none; }

.trust-item svg { color: var(--blue); flex-shrink: 0; }

.trust-item div {
  display: flex;
  flex-direction: column;
  gap: 1px;
}

.trust-item strong {
  font-size: 1rem;
  font-weight: 600;
  color: var(--slate);
  line-height: 1.3;
}

.trust-item span {
  font-size: 0.93rem;
  color: var(--muted);
}

.trust-item strong.nowrap { white-space: nowrap; }

/* ============================================================
   SERVICES
   ============================================================ */
.services-section {
  background: var(--light-gray);
  padding: 60px 0 72px;
}

@media (max-width: 768px) {
  .services-section { padding: 56px 0 48px; }
}

.services-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 24px;
}

.service-card {
  background: var(--white);
  border-radius: var(--radius-lg);
  padding: 36px 28px 32px;
  box-shadow: var(--shadow-sm);
  transition: box-shadow var(--transition), transform var(--transition);
}

.service-card:hover {
  box-shadow: var(--shadow);
  transform: translateY(-3px);
}

.service-card-top {
  display: flex;
  align-items: center;
  gap: 14px;
  margin-bottom: 14px;
}

.service-icon {
  width: 48px;
  height: 48px;
  border-radius: var(--radius);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.service-card:nth-child(1) .service-icon { background: rgba(44,95,142,.12);  color: #2c5f8e; }
.service-card:nth-child(2) .service-icon { background: rgba(22,130,110,.12);  color: #16826e; }
.service-card:nth-child(3) .service-icon { background: rgba(101,75,168,.12);  color: #654ba8; }
.service-card:nth-child(4) .service-icon { background: rgba(200,90,40,.12);   color: #c85a28; }
.service-card:nth-child(5) .service-icon { background: rgba(180,40,100,.12);  color: #b42864; }
.service-card:nth-child(6) .service-icon { background: rgba(30,130,180,.12);  color: #1e82b4; }

.service-card h3 {
  font-size: 1rem;
  font-weight: 500;
  color: var(--slate);
  line-height: 1.3;
}

.service-card p {
  font-size: 1rem;
  color: var(--muted);
  line-height: 1.7;
}

.services-limits {
  margin-top: 40px;
  padding: 18px 24px;
  background: rgba(44, 95, 142, .06);
  border-left: 3px solid var(--blue);
  border-radius: 0 var(--radius) var(--radius) 0;
  font-size: 0.93rem;
  color: var(--muted);
}

.services-limits strong { color: var(--slate); }

/* ============================================================
   HOW IT WORKS
   ============================================================ */
.how-section {
  background: var(--white);
  padding: 88px 0;
}

@media (max-width: 768px) {
  .how-section { padding: 56px 0; }
}

.steps-row {
  display: flex;
  align-items: flex-start;
  gap: 0;
}

.step {
  flex: 1;
  text-align: center;
  padding: 0 32px;
}

.step-num {
  width: 60px;
  height: 60px;
  background: var(--blue);
  color: var(--white);
  font-family: var(--sans);
  font-size: 1.6rem;
  font-weight: 700;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 20px;
}

.step h3 {
  font-size: 1rem;
  font-weight: 500;
  color: var(--slate);
  margin-bottom: 10px;
}

.step p {
  font-size: 1rem;
  color: var(--muted);
  line-height: 1.7;
}

.step-connector {
  flex-shrink: 0;
  width: 60px;
  height: 2px;
  background: var(--border);
  margin-top: 30px;
  position: relative;
}

.step-connector::after {
  content: '';
  position: absolute;
  right: -6px;
  top: -4px;
  width: 0;
  height: 0;
  border-top: 5px solid transparent;
  border-bottom: 5px solid transparent;
  border-left: 8px solid var(--border);
}

/* ============================================================
   WHY BALLARD'S
   ============================================================ */
.why-section {
  position: relative;
  padding: 96px 0;
  background: url('/assets/img/why-bg.webp') center center / cover no-repeat;
}

@media (max-width: 768px) {
  .why-section { padding: 60px 0; }
}

.why-section::before {
  content: '';
  position: absolute;
  inset: 0;
  background: rgba(22, 30, 50, 0.88);
}

.why-inner {
  position: relative;
  z-index: 2;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 80px;
  align-items: center;
}

.why-eyebrow { color: var(--gold); }

.why-text h2 {
  font-family: var(--sans);
  font-size: 1.25rem;
  font-weight: 600;
  color: var(--white);
  line-height: 1.2;
  margin-bottom: 20px;
}

.why-text h2 em {
  font-style: normal;
  color: var(--gold);
}

.why-sub {
  font-size: 1rem;
  color: rgba(255,255,255,.72);
  line-height: 1.75;
  margin-bottom: 32px;
}

.why-list {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 20px;
}

.why-list li {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  color: rgba(255,255,255,.85);
  font-size: 1rem;
  line-height: 1.6;
}

.why-list li svg {
  color: var(--gold);
  flex-shrink: 0;
  margin-top: 3px;
}

.why-list li strong { color: var(--white); }

/* ============================================================
   TESTIMONIALS
   ============================================================ */
.testimonials-section {
  background: var(--light-gray);
  padding: 88px 0;
}

@media (max-width: 768px) {
  .testimonials-section { padding: 56px 0; }
}

.testimonials-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  justify-content: center;
  gap: 24px;
}

.testimonial-card {
  background: var(--white);
  border-radius: var(--radius-lg);
  padding: 32px 28px;
  box-shadow: var(--shadow-sm);
  display: grid;
  grid-template-rows: auto 1fr auto;
  gap: 16px;
  position: relative;
  overflow: hidden;
}


.testimonial-stars {
  display: flex;
  gap: 3px;
  color: var(--gold);
}

.testimonial-card blockquote {
  font-size: 1rem;
  color: var(--muted);
  line-height: 1.75;
  padding-bottom: 1rem;
}
.testimonial-card .review-text {
  display: block;
  max-height: calc(5 * 1.75em);
  overflow: hidden;
}
.testimonial-card .review-text.expanded {
  max-height: none;
  overflow: visible;
}

.testimonial-card cite {
  display: flex;
  align-items: center;
  gap: 12px;
  font-style: normal;
  border-top: 1px solid var(--border);
  padding-top: 16px;
  margin-top: auto;
}

.testimonial-avatar {
  width: 42px;
  height: 42px;
  border-radius: 50%;
  background: var(--blue);
  color: var(--white);
  font-size: 1rem;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.testimonial-card cite > div {
  display: flex;
  flex-direction: column;
  gap: 2px;
}

.testimonial-card cite strong {
  font-size: 0.875rem;
  color: var(--slate);
  font-weight: 600;
}

.testimonial-card cite span {
  font-size: 0.93rem;
  color: var(--muted);
}

/* ============================================================
   SERVICE AREAS
   ============================================================ */
.areas-section {
  background: var(--white);
  padding: 88px 0;
}

@media (max-width: 768px) {
  .areas-section { padding: 56px 0; }
}

.areas-inner {
  display: grid;
  grid-template-columns: 1.3fr 1.6fr;
  gap: 100px;
  align-items: start;
}

.areas-text .section-eyebrow { text-align: left; }

.areas-text h2 {
  font-family: var(--sans);
  font-size: 1.25rem;
  font-weight: 600;
  color: var(--slate);
  line-height: 1.25;
  margin-bottom: 14px;
}

.areas-text p {
  font-size: 1rem;
  color: var(--muted);
  line-height: 1.7;
}

.areas-grid {
  list-style: none;
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 6px 16px;
}

.areas-grid li {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 8px 0;
  border-bottom: 1px solid var(--border);
  font-size: 1rem;
}

.areas-grid li svg { color: var(--blue); flex-shrink: 0; }

.areas-grid a {
  color: var(--slate);
  font-weight: 500;
  text-decoration: none;
  transition: color var(--transition);
}

.areas-grid a:hover { color: var(--blue); }

/* ============================================================
   FAQ
   ============================================================ */
.faq-section {
  background: var(--light-gray);
  padding: 88px 0;
}

@media (max-width: 768px) {
  .faq-section { padding: 56px 0; }
}

.faq-list {
  max-width: 780px;
  margin: 0 auto;
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.faq-item {
  background: var(--white);
  border-radius: var(--radius);
  box-shadow: var(--shadow-sm);
  overflow: hidden;
}

.faq-question {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 20px 24px;
  font-size: 1rem;
  font-weight: 600;
  color: var(--slate);
  cursor: pointer;
  list-style: none;
  transition: color var(--transition);
}

.faq-question::-webkit-details-marker { display: none; }
.faq-question::marker { display: none; }

.faq-item[open] .faq-question { color: var(--blue); }

.faq-chevron {
  flex-shrink: 0;
  transition: transform 200ms ease;
  color: var(--muted);
}

.faq-item[open] .faq-chevron { transform: rotate(180deg); }

.faq-answer {
  padding: 0 24px 20px;
}

.faq-answer p {
  font-size: 1rem;
  color: var(--muted);
  line-height: 1.75;
}

/* ============================================================
   QUOTE FORM
   ============================================================ */
.or-divider {
  display: flex;
  flex-direction: column;
  align-items: center;
  padding: 32px 0 0;
  position: relative;
  z-index: 2;
  margin-bottom: -34px;
}
.or-divider-arrow {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 0;
  width: 68px;
  height: 68px;
  border-radius: 50%;
  box-shadow: 0 0 0 3px #232432;
  background: var(--gold);
  color: #fff;
  text-decoration: none;
  transition: opacity 200ms ease;
}
.or-divider-arrow:hover { opacity: 0.85; }
.or-divider-label {
  font-size: 1.5rem;
  font-weight: 700;
  letter-spacing: .14em;
  color: #232432;
  line-height: 1;
  margin-top: auto;
  position: relative;
  top: 10px;
}
.or-divider-arrow svg {
  margin-bottom: 6px;
  position: relative;
  top: 5px;
}

.quote-section {
  background: #e8ecf1;
  padding: 88px 0 64px;
}

.quote-inner {
  display: grid;
  grid-template-columns: 1fr 1.6fr;
  gap: 80px;
  align-items: start;
}

.quote-text .section-eyebrow { text-align: left; }

.quote-text h2 {
  font-family: var(--sans);
  font-size: 1.25rem;
  font-weight: 600;
  color: var(--slate);
  line-height: 1.25;
  margin-bottom: 14px;
}

.quote-text p {
  font-size: 1rem;
  color: var(--muted);
  line-height: 1.7;
  margin-bottom: 24px;
}

.quote-contact-items {
  display: flex;
  flex-direction: column;
  gap: 16px;
  margin-bottom: 40px;
}

.quote-contact-item {
  display: flex;
  align-items: center;
  gap: 14px;
}

.quote-contact-icon {
  width: 46px;
  height: 46px;
  border-radius: 10px;
  background: rgba(44, 83, 130, 0.10);
  color: var(--blue);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.quote-contact-item > div:last-child {
  display: flex;
  flex-direction: column;
  gap: 1px;
}

.quote-contact-label {
  font-size: 0.72rem;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.quote-contact-value {
  font-size: 1rem;
  font-weight: 600;
  color: var(--slate);
  text-decoration: none;
}

a.quote-contact-value:hover { color: var(--blue); }

.quote-logo {
  margin-top: 32px;
}

.quote-logo img {
  display: block;
  width: 100%;
  max-width: 300px;
  height: auto;
  object-fit: contain;
  opacity: 1;
  margin: 0 auto;
}


/* Form */
.quote-form {
  background: var(--white);
  border-radius: 14px;
  padding: 36px 32px 20px;
  display: flex;
  flex-direction: column;
  gap: 16px;
  box-shadow: 0 8px 32px rgba(0,0,0,.12);
}

.form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}

.form-group {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.form-group label {
  font-size: 0.875rem;
  font-weight: 600;
  color: var(--slate);
  letter-spacing: .02em;
}

.form-group label span { color: var(--gold); }

.form-group input,
.form-group select,
.form-group textarea {
  font-family: var(--sans);
  font-size: 1rem;
  color: var(--slate);
  background: #f5f7fa;
  border: 1.5px solid #c2c8d2;
  border-radius: var(--radius-sm);
  padding: 10px 13px;
  width: 100%;
  transition: border-color var(--transition), box-shadow var(--transition);
  appearance: none;
}

.form-group input::placeholder,
.form-group textarea::placeholder { color: #b0bac6; }

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
  outline: none;
  border-color: var(--blue);
  box-shadow: 0 0 0 3px rgba(44, 95, 142, .12);
}

.form-group select {
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%236b7a8d' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 12px center;
  padding-right: 36px;
  cursor: pointer;
}

.form-group textarea { resize: vertical; min-height: 100px; }

.btn-full { width: 100%; text-align: center; padding: 14px; font-size: 0.875rem; }

/* Quote form — inventory checklist */
.inventory-fieldset {
  border: 1.5px solid #c2c8d2;
  border-radius: var(--radius-sm);
  padding: 16px;
  margin: 0;
}

.inventory-fieldset legend {
  font-size: 0.875rem;
  font-weight: 600;
  color: var(--slate);
  letter-spacing: .02em;
  padding: 0 6px;
}

.inventory-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  grid-template-rows: repeat(6, auto);
  grid-auto-flow: column;
  gap: 10px 16px;
}

.inventory-item {
  display: flex;
  align-items: flex-start;
  gap: 8px;
}

.inventory-item input[type="checkbox"] {
  width: 18px;
  height: 18px;
  margin-top: 2px;
  accent-color: var(--blue);
  flex-shrink: 0;
  cursor: pointer;
}

.inventory-item label {
  font-size: 0.9375rem;
  color: var(--slate);
  cursor: pointer;
}

.inventory-hint {
  color: #8b96a3;
  font-size: 0.875rem;
}

.inventory-conditional.is-hidden {
  display: none;
}

@media (max-width: 560px) {
  .inventory-grid { grid-template-columns: 1fr; }
}

/* ============================================================
   PAGE HERO (interior pages)
   ============================================================ */
.page-hero {
  position: relative;
  width: 100%;
  height: 630px;
  overflow: hidden;
  display: flex;
  align-items: center;
  margin-top: 0;
}

.page-hero-img {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: center center;
}

.page-hero-img--lower {
  object-position: center 65%;
}

.page-hero-overlay {
  position: absolute;
  inset: 0;
  background: linear-gradient(
    to right,
    rgba(20, 22, 34, 0.85) 0%,
    rgba(20, 22, 34, 0.60) 45%,
    rgba(20, 22, 34, 0.08) 75%,
    rgba(20, 22, 34, 0.0) 100%
  );
}

.page-hero-overlay--dark {
  background: linear-gradient(
    to right,
    rgba(20, 22, 34, 0.88) 0%,
    rgba(20, 22, 34, 0.65) 40%,
    rgba(20, 22, 34, 0.15) 65%,
    rgba(20, 22, 34, 0.0) 100%
  );
}

.page-hero-content {
  position: relative;
  z-index: 2;
  margin-left: 12%;
  max-width: 640px;
}

.page-hero-h1 {
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: .18em;
  text-transform: uppercase;
  color: var(--gold);
  margin-bottom: 0.4rem;
}

.page-hero-headline {
  font-family: var(--sans);
  font-size: 2.1rem;
  font-weight: 700;
  color: var(--white);
  line-height: 1.15;
  margin-bottom: 14px;
}

.page-hero-headline em {
  font-style: normal;
  color: var(--gold);
}

.page-hero-sub {
  font-size: 1.125rem;
  color: rgba(255,255,255,.78);
  max-width: 540px;
  line-height: 1.65;
  margin-bottom: 28px;
}

@media (max-width: 768px) {
  .page-hero { height: auto; padding: 72px 0 52px; }
  .page-hero-content { padding: 0 24px; margin-left: 0; }
  .page-hero-overlay { background: rgba(20, 22, 34, 0.75); }
}

/* ============================================================
   SENIOR MOVING — PILLARS
   ============================================================ */
.sm-pillars-section {
  background: var(--light-gray);
  padding: 88px 0 72px;
}

@media (max-width: 768px) {
  .sm-pillars-section { padding: 56px 0 48px; }
}

.sm-pillars-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 24px;
}

.sm-pillar {
  background: var(--white);
  border-radius: var(--radius-lg);
  padding: 36px 28px 32px;
  box-shadow: var(--shadow-sm);
  text-align: center;
}

.sm-pillar-icon {
  width: 64px;
  height: 64px;
  border-radius: 50%;
  background: rgba(44, 95, 142, .10);
  color: var(--blue);
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 20px;
}

.sm-pillar h3 {
  font-size: 1rem;
  font-weight: 500;
  color: var(--slate);
  margin-bottom: 12px;
  line-height: 1.3;
}

.sm-pillar p {
  font-size: 1rem;
  color: var(--muted);
  line-height: 1.75;
}

/* ============================================================
   SENIOR MOVING — AUDIENCES
   ============================================================ */
.sm-audiences-section {
  background: var(--white);
  padding: 88px 0;
}

@media (max-width: 768px) {
  .sm-audiences-section { padding: 56px 0; }
}

.sm-audiences-list {
  display: flex;
  flex-direction: column;
}

.sm-audience-row {
  display: grid;
  grid-template-columns: 280px 1fr;
  gap: 48px;
  align-items: center;
  padding: 40px 0;
  border-bottom: 1px solid var(--border);
}

.sm-audience-row:first-child { border-top: 1px solid var(--border); }

.sm-audience-left {
  display: flex;
  align-items: center;
  gap: 18px;
}

.sm-audience-icon {
  width: 52px;
  height: 52px;
  border-radius: var(--radius);
  background: var(--light-gray);
  color: var(--blue);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.sm-audience-row:nth-child(2) .sm-audience-icon { color: var(--gold-dark); }

.sm-audience-left h3 {
  font-size: 1rem;
  font-weight: 500;
  color: var(--slate);
  line-height: 1.3;
}

.sm-audience-row p {
  font-size: 1rem;
  color: var(--muted);
  line-height: 1.75;
}

/* ============================================================
   CALL ALTERNATIVE
   ============================================================ */
.call-alt {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 2px;
  margin-top: 12px;
  text-align: center;
}

.call-alt-or {
  font-size: 1rem;
  font-weight: 700;
  color: var(--slate);
}

.call-alt-label {
  font-size: 0.72rem;
  font-weight: 600;
  letter-spacing: .08em;
  text-transform: uppercase;
  color: var(--muted);
}

.call-alt a {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 1.5rem;
  font-weight: 700;
  color: var(--blue);
  text-decoration: none;
  margin-top: 2px;
  transition: color var(--transition);
}

.call-alt a:hover { color: var(--blue-dark); }

/* ============================================================
   CITY PAGES
   ============================================================ */

/* Hero */
.city-hero {
  position: relative;
  width: 100%;
  height: 630px;
  overflow: hidden;
  display: flex;
  align-items: center;
  margin-top: 5px;
}

.city-hero-img {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: center 40%;
}

.city-hero-content {
  position: relative;
  z-index: 2;
  margin-left: 12%;
  max-width: 640px;
}

.city-breadcrumb ol {
  display: flex;
  align-items: center;
  gap: 6px;
  list-style: none;
  margin-bottom: 16px;
  flex-wrap: wrap;
}

.city-breadcrumb li {
  font-size: 0.72rem;
  font-weight: 600;
  letter-spacing: .06em;
  text-transform: uppercase;
  color: rgba(255,255,255,.45);
}

.city-breadcrumb li + li::before {
  content: '›';
  margin-right: 6px;
  color: rgba(255,255,255,.3);
}

.city-breadcrumb a {
  color: rgba(255,255,255,.45);
  text-decoration: none;
  transition: color var(--transition);
}

.city-breadcrumb a:hover { color: rgba(255,255,255,.8); }

.city-hero h1 {
  font-size: 2.1rem;
  font-weight: 700;
  color: var(--white);
  line-height: 1.15;
  margin-bottom: 14px;
}

.city-hero-sub {
  font-size: 1.125rem;
  color: rgba(255,255,255,.82);
  max-width: 520px;
  line-height: 1.65;
  margin-bottom: 28px;
}

@media (max-width: 768px) {
  .city-hero { height: auto; padding: 72px 0 52px; }
  .city-hero-content { padding: 0 24px; margin-left: 0; }
}

/* Intro */
.city-intro-section {
  background: var(--white);
  padding: 72px 0 64px;
}

.city-intro-inner {
  display: grid;
  grid-template-columns: 1fr 380px;
  gap: 40px;
  align-items: start;
}

.city-intro-text .section-eyebrow { text-align: left; }

.city-intro-text h2 {
  font-size: 1.25rem;
  font-weight: 600;
  color: var(--slate);
  line-height: 1.2;
  margin-bottom: 18px;
}

.city-intro-text p {
  font-size: 1rem;
  color: var(--muted);
  line-height: 1.75;
  margin-bottom: 12px;
}

.city-intro-badges {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 12px;
  align-self: start;
}

.city-badge {
  background: var(--blue);
  border-left: 5px solid var(--gold);
  border-radius: var(--radius);
  padding: 18px 20px;
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.city-badge strong {
  font-size: 0.875rem;
  font-weight: 600;
  color: var(--white);
}

.city-badge span {
  font-size: 0.93rem;
  color: rgba(255,255,255,.7);
}

.city-badge-price {
  background: #fff3cd;
  border-left-color: #f59e0b;
}

.city-badge-price strong { color: #664d03; }
.city-badge-price span { color: #856404; font-size: 0.93rem; }

.city-badge-price-full {
  grid-column: 1 / -1;
}

/* Neighborhoods */
.city-neighborhoods-section {
  background: var(--light-gray);
  padding: 72px 0;
}

.neighborhoods-card-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 20px;
}

.neighborhood-card {
  background: var(--white);
  border-radius: 12px;
  padding: 28px 24px;
  box-shadow: var(--shadow-sm);
  border-top: 3px solid var(--gold);
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.neighborhood-card-icon {
  width: 40px;
  height: 40px;
  background: #fff8e6;
  border-radius: 8px;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--gold);
  flex-shrink: 0;
}

.neighborhood-card h3 {
  font-size: 1rem;
  font-weight: 700;
  color: var(--slate);
}

.neighborhood-card p {
  font-size: 0.9rem;
  color: var(--muted);
  line-height: 1.6;
  flex: 1;
}

.neighborhood-tag {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  font-size: 0.75rem;
  font-weight: 600;
  color: var(--gold-dark, #b07d10);
  background: #fff8e6;
  border-radius: 20px;
  padding: 3px 10px;
  width: fit-content;
  margin-top: auto;
  white-space: nowrap;
}

@media (max-width: 900px) {
  .neighborhoods-card-grid { grid-template-columns: repeat(2, 1fr); }
}

@media (max-width: 520px) {
  .neighborhoods-card-grid { grid-template-columns: 1fr; }
}

/* City services — same style, light-gray bg */
.city-services-section {
  background: var(--white);
  padding: 88px 0 72px;
}

@media (max-width: 768px) {
  .city-services-section { padding: 56px 0 48px; }
}

/* Why Labor-Only section */
.city-why-section {
  padding: 88px 0;
  background: var(--white, #fff);
}

@media (max-width: 768px) {
  .city-why-section { padding: 56px 0; }
}

.city-why-content {
  max-width: 760px;
  margin: 0 auto;
}

.city-why-content p {
  font-size: 1rem;
  line-height: 1.85;
  color: var(--muted);
  margin-bottom: 1.5rem;
}

.city-why-content p:last-child {
  margin-bottom: 0;
}

/* CTA band */
.city-cta-section {
  background: var(--blue);
  padding: 72px 0;
}

.city-cta-inner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 40px;
  flex-wrap: wrap;
}

.city-cta-text h2 {
  font-size: 1.25rem;
  font-weight: 600;
  color: var(--white);
  line-height: 1.2;
  margin-bottom: 10px;
}

.city-cta-text p {
  font-size: 1rem;
  color: rgba(255,255,255,.75);
  line-height: 1.65;
}

.city-cta-actions {
  display: flex;
  align-items: center;
  gap: 16px;
  flex-shrink: 0;
  flex-wrap: wrap;
}

.btn-outline-white {
  background: transparent;
  color: var(--white);
  border: 2px solid rgba(255,255,255,.55);
}

.btn-outline-white:hover {
  background: rgba(255,255,255,.12);
  color: var(--white);
  border-color: var(--white);
}

/* Nearby cities */
.city-nearby-section {
  background: var(--blue);
  padding: 18px 0 43px;
  margin-top: -15px;
}

.city-nearby-label {
  font-size: 0.72rem;
  font-weight: 600;
  letter-spacing: .1em;
  text-transform: uppercase;
  color: rgba(255,255,255,.5);
  margin-bottom: 12px;
}

.city-nearby-links {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.city-nearby-chip {
  display: inline-block;
  background: rgba(255,255,255,.1);
  border: 1px solid rgba(255,255,255,.2);
  border-radius: var(--radius-sm);
  padding: 7px 16px;
  font-size: 0.875rem;
  font-weight: 600;
  color: rgba(255,255,255,.8);
  text-decoration: none;
  transition: background var(--transition), color var(--transition), border-color var(--transition);
}

.city-nearby-chip:hover {
  background: rgba(255,255,255,.2);
  color: var(--white);
  border-color: rgba(255,255,255,.4);
}

.city-nearby-all {
  color: var(--gold);
  border-color: var(--gold);
  background: transparent;
}

.city-nearby-all:hover {
  background: var(--gold);
  color: var(--white);
  border-color: var(--gold);
}

@media (max-width: 1024px) {
  .city-intro-inner { grid-template-columns: 1fr; gap: 40px; }
  .city-intro-badges { flex-direction: row; flex-wrap: wrap; }
  .city-badge { flex: 1; min-width: 140px; }
  .city-cta-inner { flex-direction: column; text-align: center; }
  .city-cta-actions { justify-content: center; }
}

@media (max-width: 768px) {
  .city-intro-section { padding: 48px 0; }
  .city-neighborhoods-section { padding: 48px 0; }
  .city-cta-section { padding: 48px 0; }
}

/* ============================================================
   CITIES HUB PAGE
   ============================================================ */
.cities-hub-section {
  background: var(--light-gray);
  padding: 88px 0 72px;
}

@media (max-width: 768px) {
  .cities-hub-section { padding: 56px 0 48px; }
}

.cities-hub-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 20px;
}

.city-hub-card {
  background: var(--white);
  border-radius: var(--radius-lg);
  padding: 28px 24px;
  box-shadow: var(--shadow-sm);
  text-decoration: none;
  display: flex;
  flex-direction: column;
  gap: 10px;
  transition: box-shadow var(--transition), transform var(--transition);
}

.city-hub-card:hover {
  box-shadow: var(--shadow);
  transform: translateY(-3px);
}

.city-hub-card-top {
  display: flex;
  align-items: center;
  gap: 12px;
}

.city-hub-card-top svg {
  color: var(--blue);
  flex-shrink: 0;
}

.city-hub-card-top div {
  display: flex;
  flex-direction: column;
  gap: 1px;
}

.city-hub-card-top strong {
  font-size: 1rem;
  font-weight: 700;
  color: var(--slate);
}

.city-hub-card-top span {
  font-size: 0.78rem;
  color: var(--muted);
}

.city-hub-card p {
  font-size: 0.88rem;
  color: var(--muted);
  line-height: 1.65;
  flex: 1;
}

.city-hub-link {
  font-size: 0.82rem;
  font-weight: 700;
  color: var(--blue);
  letter-spacing: .03em;
}

@media (max-width: 1024px) {
  .cities-hub-grid { grid-template-columns: repeat(2, 1fr); }
}

@media (max-width: 600px) {
  .cities-hub-grid { grid-template-columns: 1fr; }
}

/* ============================================================
   RESPONSIVE — BODY SECTIONS
   ============================================================ */
@media (max-width: 1024px) {
  .services-grid { grid-template-columns: repeat(2, 1fr); }
  .testimonials-grid { grid-template-columns: repeat(2, 1fr); }

  .why-inner { gap: 48px; }
  .areas-inner { gap: 48px; }
  .quote-inner { gap: 48px; }
  .sm-pillars-grid { grid-template-columns: repeat(2, 1fr); }
  .sm-audience-row { grid-template-columns: 220px 1fr; gap: 32px; }
}

@media (max-width: 768px) {
  .trust-strip-inner { flex-direction: column; }
  .trust-item { border-right: none; border-bottom: 1px solid var(--border); }
  .trust-item:last-child { border-bottom: none; }
  .services-grid { grid-template-columns: 1fr; }
  .steps-row { flex-direction: column; align-items: center; gap: 32px; }
  .step-connector { width: 2px; height: 40px; margin: 0; }
  .step-connector::after { right: -4px; top: auto; bottom: -6px; border-top: 8px solid var(--border); border-left: 5px solid transparent; border-right: 5px solid transparent; border-bottom: none; }
  .why-inner { grid-template-columns: 1fr; }
  .testimonials-grid { grid-template-columns: 1fr; }
  .areas-inner { grid-template-columns: 1fr; }
  .areas-grid { grid-template-columns: repeat(2, 1fr); }
  .quote-inner { grid-template-columns: 1fr; }
  .form-row { grid-template-columns: 1fr; }
  .quote-form { padding: 24px 20px 12px; }
  .sm-pillars-grid { grid-template-columns: 1fr; }
  .sm-audience-row { grid-template-columns: 1fr; gap: 16px; }
}

/* ============================================================
   REVIEWS PAGE
   ============================================================ */

.reviews-hero {
  background: var(--blue);
  padding: 80px 0 72px;
  text-align: center;
}

.reviews-hero-inner {
  max-width: 680px;
  margin: 0 auto;
  padding: 0 24px;
}

.reviews-hero h1 {
  font-size: 2.4rem;
  font-weight: 700;
  color: var(--white);
  line-height: 1.15;
  margin: 12px 0 32px;
}

.reviews-hero-rating {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 14px;
  flex-wrap: wrap;
}

.reviews-hero-score {
  font-size: 3rem;
  font-weight: 700;
  color: var(--white);
  line-height: 1;
}

.reviews-hero-stars {
  color: var(--gold);
  font-size: 2rem;
  letter-spacing: 3px;
  line-height: 1;
}

.reviews-hero-count {
  font-size: 1rem;
  color: rgba(255,255,255,.75);
}

.reviews-section {
  background: var(--light-gray);
  padding: 56px 0 72px;
}

@media (max-width: 768px) {
  .reviews-section { padding: 56px 0 48px; }
}

.reviews-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 16px;
}

.review-card {
  background: var(--white);
  border-radius: var(--radius-lg);
  padding: 20px;
  box-shadow: var(--shadow-sm);
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.review-header {
  display: flex;
  align-items: center;
  gap: 12px;
}

.review-avatar-wrap {
  position: relative;
  flex-shrink: 0;
  width: 44px;
  height: 44px;
}

.review-avatar-img {
  width: 44px;
  height: 44px;
  border-radius: 50%;
  object-fit: cover;
}

.review-avatar-initial {
  width: 44px;
  height: 44px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.125rem;
  font-weight: 600;
  color: var(--white);
}

.review-google-badge {
  position: absolute;
  bottom: -2px;
  right: -3px;
  width: 18px;
  height: 18px;
  background: var(--white);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 10px;
  font-weight: 700;
  color: #4285F4;
  border: 1.5px solid #e8eaed;
  line-height: 1;
}

.review-meta { flex: 1; min-width: 0; }

.review-name {
  font-size: 0.9375rem;
  font-weight: 600;
  color: var(--slate);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.review-date {
  font-size: 0.8125rem;
  color: var(--muted);
}

.review-stars {
  color: #f5a623;
  font-size: 0.9375rem;
  letter-spacing: 2px;
  line-height: 1;
}

.review-text {
  font-size: 0.9375rem;
  line-height: 1.65;
  color: var(--slate);
  display: -webkit-box;
  -webkit-line-clamp: 5;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.review-text.expanded {
  display: block;
  -webkit-line-clamp: unset;
  overflow: visible;
}

.review-expand-btn {
  background: none;
  border: none;
  cursor: pointer;
  color: var(--blue);
  font-size: 0.8125rem;
  font-weight: 600;
  font-family: var(--sans);
  display: inline-flex;
  align-items: center;
  gap: 3px;
  padding: 4px 0 0;
  transition: color var(--transition);
}

.review-expand-btn:hover { color: var(--blue-dark); }
.review-expand-btn:focus-visible { outline: 2px solid var(--gold); outline-offset: 2px; border-radius: 2px; }

@media (max-width: 1024px) {
  .reviews-grid { grid-template-columns: repeat(2, 1fr); }
  .reviews-hero h1 { font-size: 2rem; }
}

@media (max-width: 600px) {
  .reviews-grid { grid-template-columns: 1fr; }
  .reviews-hero { padding: 56px 0 52px; }
  .reviews-hero h1 { font-size: 1.75rem; }
  .reviews-hero-score { font-size: 2.4rem; }
}

/* ============================================================
   CONTACT PAGE
   ============================================================ */

.contact-hero {
  background-image:
    url("data:image/svg+xml,%3Csvg width='32' height='32' viewBox='0 0 32 32' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M16 11v10M11 16h10' stroke='%23ffffff' stroke-width='1' stroke-linecap='round' stroke-opacity='0.04'/%3E%3C/svg%3E"),
    radial-gradient(ellipse at 60% 50%, #2c5f8e 0%, #1e4570 45%, #132e50 100%);
  padding: 80px 0 0;
}

.contact-hero-inner {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 40px;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 64px;
  align-items: center;
}

.contact-eyebrow {
  font-size: 0.72rem;
  font-weight: 600;
  letter-spacing: .18em;
  text-transform: uppercase;
  color: var(--gold);
  margin-bottom: 16px;
}

.contact-hero-h1 {
  font-size: 2.8rem;
  font-weight: 700;
  color: var(--white);
  line-height: 1.15;
  margin-bottom: 16px;
}

.contact-hero-sub {
  font-size: 1rem;
  color: rgba(255,255,255,0.70);
  line-height: 1.65;
  margin-bottom: 40px;
}

.contact-details {
  list-style: none;
  padding: 0;
  margin: 0;
  display: flex;
  flex-direction: column;
  gap: 24px;
}

.contact-details li {
  display: flex;
  align-items: center;
  gap: 16px;
}

.contact-detail-icon {
  width: 44px;
  height: 44px;
  border-radius: 50%;
  background: rgba(255,255,255,0.1);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  color: var(--gold);
}

.contact-detail-label {
  display: block;
  font-size: 0.72rem;
  font-weight: 600;
  letter-spacing: .12em;
  text-transform: uppercase;
  color: rgba(255,255,255,0.45);
  margin-bottom: 2px;
}

.contact-detail-value {
  display: block;
  font-size: 1.1rem;
  font-weight: 600;
  color: var(--white);
  text-decoration: none;
}

a.contact-detail-value:hover { color: var(--gold); }

/* Form card */
.contact-form-card {
  background: #fff;
  border-radius: 12px;
  padding: 40px;
  box-shadow: 0 20px 60px rgba(0,0,0,0.3);
}

.contact-form-title {
  font-size: 1.25rem;
  font-weight: 600;
  color: #263c55;
  margin-bottom: 24px;
}

.contact-form .form-group {
  margin-bottom: 20px;
}

.contact-form .form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}

.contact-form label {
  display: block;
  font-size: 0.875rem;
  font-weight: 600;
  color: #435164;
  margin-bottom: 6px;
}

.contact-form input,
.contact-form textarea {
  width: 100%;
  padding: 11px 14px;
  border: 1.5px solid #d3d8dd;
  border-radius: 6px;
  font-family: var(--sans);
  font-size: 0.9375rem;
  color: #263c55;
  background: #fff;
  transition: border-color 150ms ease;
  box-sizing: border-box;
}

.contact-form input:focus,
.contact-form textarea:focus {
  outline: none;
  border-color: var(--blue);
}

.contact-form textarea { resize: vertical; }

.btn-full { width: 100%; text-align: center; }

.form-address-field {
  position: absolute;
  left: -9999px;
  top: -9999px;
  opacity: 0;
  height: 0;
  overflow: hidden;
}

/* Success state */
.contact-success {
  text-align: center;
  padding: 40px 20px;
}

.contact-success svg { margin-bottom: 16px; }

.contact-success h2 {
  font-size: 1.5rem;
  font-weight: 700;
  color: #263c55;
  margin-bottom: 8px;
}

.contact-success p {
  color: #435164;
  font-size: 1rem;
}

/* Error messages */
.contact-errors {
  background: #fff0f0;
  border: 1.5px solid #ff5b5c;
  border-radius: 6px;
  padding: 12px 16px;
  margin-bottom: 20px;
}

.contact-errors p {
  color: #c0392b;
  font-size: 0.875rem;
  margin: 0;
}

@media (max-width: 900px) {
  .contact-hero-inner { grid-template-columns: 1fr; gap: 40px; }
  .contact-hero-h1 { font-size: 2.1rem; }
}

@media (max-width: 600px) {
  .contact-hero { padding: 56px 0 72px; }
  .contact-hero-inner { padding: 0 24px; }
  .contact-form-card { padding: 28px 20px; }
  .contact-form .form-row { grid-template-columns: 1fr; }
}

/* ── WHY BALLARD'S CALLOUT ── */
.why-callout-section {
  background: #fff;
  padding: 18px 24px 78px;
}

.why-callout {
  display: flex;
  gap: 20px;
  align-items: flex-start;
  background: #eff6ff;
  border: 1px solid rgba(59,130,246,0.35);
  border-radius: 10px;
  padding: 28px 32px;
  max-width: 900px;
  margin: 0 auto;
}

.why-callout-icon {
  flex-shrink: 0;
  color: #1d4ed8;
  margin-top: 3px;
}

.why-callout-body { flex: 1; }

.why-callout-title {
  font-size: 1.1rem;
  font-weight: 700;
  color: #1d4ed8;
  margin-bottom: 14px;
}

.why-callout-body p {
  font-size: 0.9375rem;
  color: #1e3a6e;
  line-height: 1.65;
  margin-bottom: 12px;
}

.why-callout-body p:last-child { margin-bottom: 0; }

.why-callout-divider {
  border: none;
  border-top: 1px solid rgba(59,130,246,0.25);
  margin: 18px 0;
}

.why-reviews-line {
  margin-top: 20px;
  padding-top: 16px;
  border-top: 1px solid rgba(59,130,246,0.2);
  font-size: 0.95rem;
}

.why-reviews-line svg {
  vertical-align: middle;
}

@media (max-width: 600px) {
  .why-callout { flex-direction: column; gap: 12px; padding: 20px; }
}

/* ── QUOTE SECTION ── */
.quote-section {
  background: #f7f8fa;
  padding: 80px 24px 64px;
  border-top: 1px solid #e8eaed;
}

.quote-section-inner {
  max-width: 860px;
  margin: 0 auto;
}

.quote-section-header {
  text-align: center;
  margin-bottom: 40px;
}

.quote-section-h2 {
  font-size: 2rem;
  font-weight: 700;
  color: #1a2540;
  margin-bottom: 10px;
}

.quote-section-sub {
  font-size: 1rem;
  color: #435164;
}

.quote-form-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
  margin-bottom: 24px;
  overflow: visible;
}

.quote-form-full { grid-column: 1 / -1; }

.quote-form .form-group { margin-bottom: 0; }

.quote-form label {
  display: block;
  font-size: 0.875rem;
  font-weight: 500;
  color: #435164;
  margin-bottom: 6px;
}

.label-optional {
  font-weight: 400;
  color: #8a96a3;
  font-size: 0.8rem;
}

.quote-form input,
.quote-form select,
.quote-form textarea {
  width: 100%;
  padding: 11px 14px;
  border: 1.5px solid #d3d8dd;
  border-radius: 6px;
  font-size: 0.9375rem;
  color: #435164;
  background: #fff;
  transition: border-color 150ms ease;
  font-family: inherit;
}

.quote-form input:focus,
.quote-form select:focus,
.quote-form textarea:focus {
  outline: none;
  border-color: var(--blue);
}

.quote-form textarea { resize: vertical; }

.date-input-wrap {
  position: relative;
}

.date-input-wrap .flatpickr-input {
  padding-right: 40px;
  cursor: pointer;
}

.date-cal-icon {
  position: absolute;
  right: 12px;
  top: 50%;
  transform: translateY(-50%);
  color: #8a96a3;
  pointer-events: none;
}

.flatpickr-calendar {
  z-index: 9999 !important;
  background: #fff !important;
  box-shadow: 0 8px 32px rgba(0,0,0,0.14) !important;
  border: 1px solid #d3d8dd !important;
  border-radius: 8px !important;
}

.quote-success {
  text-align: center;
  padding: 48px 20px;
}

.quote-success svg { margin-bottom: 16px; }

.quote-success h3 {
  font-size: 1.5rem;
  font-weight: 700;
  color: #1a2540;
  margin-bottom: 8px;
}

.quote-success p { color: #435164; }

@media (max-width: 640px) {
  .quote-form-grid { grid-template-columns: 1fr; }
  .quote-section { padding: 56px 24px; }
}

/* ── LEGAL PAGES (Privacy Policy, Terms of Service) ── */
.legal-header {
  background: var(--blue);
  padding: 64px 24px 56px;
  text-align: center;
}

.legal-header-inner {
  max-width: 760px;
  margin: 0 auto;
}

.legal-eyebrow {
  font-size: 0.72rem;
  font-weight: 600;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--gold);
  margin-bottom: 12px;
}

.legal-h1 {
  font-size: 2.5rem;
  font-weight: 700;
  color: #fff;
  margin-bottom: 12px;
  line-height: 1.2;
}

.legal-meta {
  font-size: 0.93rem;
  color: rgba(255,255,255,0.65);
}

.legal-body {
  padding: 64px 24px 0;
  background: #fff;
  overflow: hidden;
}

.legal-body-inner {
  max-width: 760px;
  margin: 0 auto;
  color: #435164;
  font-size: 1rem;
  line-height: 1.7;
}

.legal-intro {
  font-size: 1.05rem;
  color: #435164;
  margin-bottom: 40px;
  padding-bottom: 32px;
  border-bottom: 1px solid #e8eaed;
}

.legal-body-inner h2 {
  font-size: 1.15rem;
  font-weight: 700;
  color: var(--blue);
  margin: 40px 0 12px;
}

.legal-body-inner p {
  margin-bottom: 14px;
}

.legal-body-inner ul {
  margin: 0 0 16px 0;
  padding-left: 20px;
}

.legal-body-inner ul li {
  margin-bottom: 6px;
}

.legal-contact-list {
  list-style: none !important;
  padding-left: 0 !important;
}

.legal-contact-list li { margin-bottom: 4px; }

.legal-body-inner a {
  color: var(--blue);
  text-decoration: underline;
}

.legal-body-inner a:hover { color: var(--gold); }

@media (max-width: 640px) {
  .legal-h1 { font-size: 1.9rem; }
  .legal-header { padding: 48px 20px 40px; }
  .legal-body { padding: 48px 20px 0; }
}

/* ── PPM STEPS (Fort Carson page) ── */
.ppm-steps-section {
  padding: 72px 24px;
  background: var(--light-gray);
}

.ppm-steps {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 32px;
  margin-top: 40px;
}

.ppm-step {
  background: var(--white);
  border-radius: var(--radius-lg);
  padding: 36px 28px;
  box-shadow: var(--shadow-sm);
  position: relative;
}

.ppm-step-number {
  width: 48px;
  height: 48px;
  border-radius: 50%;
  background: var(--blue);
  color: var(--white);
  font-size: 1.25rem;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 20px;
}

.ppm-step-title {
  font-size: 1rem;
  font-weight: 600;
  color: var(--blue);
  margin-bottom: 10px;
}

.ppm-step-desc {
  font-size: 0.95rem;
  color: var(--slate);
  line-height: 1.65;
}

@media (max-width: 768px) {
  .ppm-steps { grid-template-columns: 1fr; gap: 20px; }
  .ppm-steps-section { padding: 56px 20px; }
}